Conversational interfaces are still a thing, despite what some pundits say. The global market is expected to reach $1.23 billion by 2025, according to a report by Grand View Research — a compounded annual growth rate of 24.3 percent. And in a recent Oracle survey involving European chief marketing officers, chief strategy officers, senior marketers, and senior sales executives, 80 percent said they already used chatbots or planned to use them by 2020.
Zoovu’s aiming to lead the pack in the ecommerce domain. The New York startup offers a platform that helps brands build, host, and deploy digital assistants that integrate seamlessly with existing websites, and which collect and expose handy sales and usage metrics. Building on impressive early growth — its current customers include Amazon, Canon, Sonos, Microsoft, Wilson, and over 150 other “premium brands” and Fortune 100 companies across categories like consumer electronics, health care, and banking — Zoovu today announced that it has secured $14 million in series B financing led by Berlin-based Target Global and existing investor Beringea, bringing its total venture capital raised to $25 million.